News

Management Qualifications

Friday 17th November 2017

Professional Development Awards and SVQs in Management 



Individual Training Account Centre

Tuesday 31st October 2017

Quest are delighted to announce we have been approved as an ITA Approved Provider.

What is an ITA?

 

Skills Development Scotland (SDS) Individual Training Accou…

We Are Hiring

Wednesday 23rd August 2017

Quest is a training company with a second-to-none reputation for engaging training and effective support… and we’re on the hunt for trainers and assessors who excel at what they do.

We are recruiting Associate…

Leading Effective Meetings - Role of the Leader

Monday 13th June 2016

We’ve all been trapped in a meeting that feels a bit like the movie Groundhog Day. Thesame points are repeated over and over again. The same voices are heard over an…

Meeting Minutes Matter

Monday 13th June 2016

The success or failure of a meeting is often defined as much by what happens after it’s finished as it does within the meeting itself. The meeting might produce an incredibly powerful new strategy that could change…

What's on the agenda - leading effective meetings.

Monday 13th June 2016

Have you ever arrived at a meeting and not been entirely sure of its purpose? How does it make you feel? For me, it makes me uneasy and a little bit apprehensive. Some people might be angry or frustrated because they’re worried that their ti…

New Customer Service Award level 5

Monday 7th December 2015

Quest identified a gap in qualifications recently and submitted a business case to SQA for a new ‘vocational’ Customer Service qualification. Our thinking was that there were volunteers and people on short employability programmes who …

6 Steps to managing training nerves

Tuesday 22nd September 2015

For many, the prospect of delivering a training session to a group of work colleagues can be an incredibly daunting thought. They may have all the technical skills or be an expert in their chosen field, but the thought o…

Learning Styles and why they matter

Tuesday 22nd September 2015

 Delivering training to a group of people is a rewarding experience and as a trainer, your job is to make sure that your trainees feel the same way. You can prepare the finest training materials possible and deliver them in an engaging way, b…