Scottish Training Workshops

At Quest (Scotland) our training workshops are practical, down to earth, relevant and focus on what needs to happen after the training programme has finished.

What makes Quest stand out is our dedication to continuing to bring out the best in you once you step out the training room. We are a specialist training company that uses unique and innovative techniques that will improve your performance, productivity and achievement.

The post-training support we offer helps you implement and maintain the new strategies and skills covered in the training workshop. This support can be conducted by telephone, e-mail, face-to-face, or a combination of all three.

The benefits of this comprehensive solution-focused approach are:

change in performance in the workplace

personal development

value for money

willingness to learn more

As well as designing bespoke training solutions specifically tailored for individual organisations, we also organise and run a wide variety of specialised training workshops open to everyone. Furthermore, we now offer online training too.

Here is a sample of some of our training workshops:

ICD Workshops:

• Manage the Customer Experience Masterclass

• Telephone Account Management Training
• Field Sales Management Training
• Customer Experience Design

Quest Workshops:

• Applying for a job
• Appraisal
• Assertiveness
• Business Development Skills
• Business Planning
• Creative thinking
• Customer Experience Design
• Dealing with Violence and aggression
• Designing stimulating training programmes
• Effective Communication Skills
• Excellent Customer Service
• Feel Great! Be Great!
• Giving and receiving feedback
• Group Facilitation
• Leadership in Action
• Managing Meetings Effectively
• Minute Taking
• Practical Telephone skills
• Presentation Skills
• Project Management
• Recognising and Controlling Stress
• Recruitment and Selection
• Supervisor Training
• Teambuilding
• Time Management
• Train the Trainer
• Update your marketing know-how

Chartered Management Institute:

• Introductory Certificate in Management
• Introductory Diploma in Management
• Award in Mangement Coaching and Mentoring
  

Legislative training:

• REHIS Elementary Food Hygiene
• REHIS Elementary Health and Safety
• Scottish Certificate for Personal Licence Holders
• Scottish Certificate for the Responsible Service of Alcohol
  

		Online Training Continuous Improvement Leadership Development Team Development Marketing & Sales Business Improvement Self-Confidence To book an online workshop contact us for your log-in details.

Training is a waste of time and money unless action is taken afterwards!

“Very thorough and professional while still being warm, friendly and client-focused.”

(Max Gallagher, Hillcrest)

“[My trainer was] there nice and early and provided me with a lovely bacon roll and cup of tea before getting started. Great start to the day ahead and a great course.”

(Chris McKellican, Bonspiel)